Altitude Evaluated in Gartner’s Magic Quadrant for Twelve Consecutive Years
Global Provider of Omnichannel Solutions Again Positioned in Magic Quadrant for Contact Center Infrastructure
Altitude, a global provider of omnichannel solutions to deliver great customer experiences, today announced the company once more has been included by Gartner, Inc. in the “2016 Magic Quadrant for Contact Center Infrastructure, Worldwide”. This is the 12th consecutive year Altitude has been positioned in the report.
Altitude helps companies create value for their businesses through great customer engagement. Its solutions enable customer-centric strategies by improving customer interactions, unifying the touchpoints, and increasing customer loyalty.
Altitude uCI solutions help build a unified view of the customer journey.
Altitude delivers worldwide a robust, modular solution that connects all customer interactions and touch points for a unified view of the customer journey. With 12 offices in four continents and a strong partner network, Altitude leverages existing technology investments, adding value without disruption across a wide range of situations with low total cost of ownership.
The Gartner 2016 Magic Quadrant for Contact Center Infrastructure, Worldwide report can be downloaded here .